Canceling Subscriptions

Canceling a subscription will stop all upcoming orders. The user cannot self-manage inside the customer portal until the subscription is reactivated.

Reactivate Cancelled Subscription

Reactivating a canceled subscription will set the next billing date to tomorrow's date and continue the billing cycle from that date.

Example: The reactivate canceled subscription API call is made on a subscription with a one-month frequency on 09/05; the next billing date will be scheduled for 09/06, making the following order 10/06.

Pausing Subscriptions

Pausing a subscription requires entering a reactivation date. The subscription will charge on the date it is unpaused.

Example: A monthly subscription is paused for two months on 09/05. The next scheduled billing date is now 11/05.

Unpausing Subscriptions

Unpausing a subscription will keep the previous billing date as it was before, assuming it was in the past.